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Quality

Quality Assurance & Control

Alongside Health, Safety & Environment (HS&E), the corporate business clients supported by ISN Solutions also have an expectation that our Quality Assurance and Quality Control (QA/QC) management systems are audited and approved by an accredited UKAS certification body.

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Again, although not mandatory, or common across other IT MSPs, we believe maintaining this formal certification demonstrates our commitment to QA/QC and differentiates ISN Solutions from our competitors.

ISN Solutions possess the following QA/QC certification with DNV GL:

In addition to our ISO 9001 certification, our policies and procedures across our Business Management System (BMS), are designed in accordance with the requirements of:

  • Information Security Management System – ISO 27001:2013

The ISN Solutions QA/QC manuals, policies, procedures and processes etc, are version controlled and accessible via our online BMS, presented within our company intranet site. Our QA/QC policy is accessible below.

 

Quality Assurance Policy